The Reggaeton Beach Festival in Madrid is cancelled: how to claim the money for the tickets and reasons for the cancellation

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The Madrid City Council has just confirmed that it does not authorize the celebration of the Reggaeton Beach Festival event, which was scheduled for this same weekend, on Saturday 22 and Sunday 23 July, and in which artists such as Ozuna, Anuel AA, Archangel or Jhayco, among others. The festival was to be held at the new Iberdrola Music venue in the Villaverde district, which was recently inaugurated with the Mad Cool 2023 macro-festival and the massive concert by the popular English singer Harry Styles. The Reggaeton Beach Festival was going to be the third date that the venue hosted, but the strong opposition to this type of event on the part of some residents of Villaverde and nearby Getafe, as well as certain mobility problems produced in the aforementioned concerts, may have had something to do with this decision of the City Council.

According to the Urban Planning, Environment and Mobility area of the Madrid City Council, “adequate safety or evacuation conditions” were not guaranteed, and this same week a security meeting was held with the Government Delegation, in which all parties The parties involved expressed their concern about how an event of this magnitude could take place, after the Harry Styles concert last Friday generated chaos of mobility both at its entrances and on the way home for the 65,000 attendees, with long queues and the Collapsed M-45 motorway.

In addition, they point out that the organization of the Reggaeton Beach Festival presented today a mobility plan that the consistory considered “incomplete”, and the Madrid City Council Fire Department has also issued an unfavorable report. Finally, they also ensure that the event did not have “authorization to exceed the maximum decibels established in the Noise ordinance”. This reggaeton festival was expected to gather approximately 40,000 people on each of its two days.

The next event scheduled for Iberdrola Music in Villaverde is the Coca-Cola Music Experience festival, scheduled for September 1 and 2, with a lineup led by Quevedo, Yungblud and Ava Max. Now their eyes are also on the organization of this event, and on whether they manage to transfer a mobility plan that manages to convince the Madrid City Council. The viability of this new venue also depends on it so that it can continue to host musical events.

How to claim ticket money

At this time, the organization of the Reggaeton Beach Festival has not yet ruled on this cancellation, and they have not yet detailed the method to recover the amount of the tickets. It is to be hoped that they will soon release their own statement and explain the steps to follow to obtain the money back, in case it is not an automatic process.

As reported by FACUA, consumers have the right to recover their money in case of cancellation of a festival, and the organization has a maximum period of 60 days to offer an alternative, such as a change of date or access to another event. , something that could be optionally accepted by the user, but always without giving up the right to recover their money if they prefer.