Malaysian low-cost airline MYAirlines has temporarily suspended operations due to financial difficulties, grounding around 5,000 passengers.. This closure has affected around 125,000 people who already had purchased tickets.

This Thursday the airline informed its passengers in a statement that it was “temporarily” suspending operations while it looked for ways to finance and restructure its shareholders.

The airline assures that it has made this “extremely painful” decision due to “significant financial pressures” that have made it necessary to suspend its operations pending shareholder restructuring and recapitalization.

“We deeply regret and apologize for making this decision, as we understand the impact it will have on our loyal passengers, dedicated employees and partners,” MYAirlines' board of directors said in the note, adding that it is working to lift the suspension and that Affected passengers can request a refund of their money.

The Malaysian company indicated that it assumes responsibility and that it understands the “frustration” of the affected passengers and employees.

“The board of directors, shareholders and all of us at MYAirline will work tirelessly to resume operations as quickly as possible, but at this time we cannot commit to any timeline.. “We reiterate our sincere apologies for any difficulties and inconveniences arising from this suspension and we will do our best to provide any updates that become available,” they say in a statement.

Malaysian Airports, the company that manages Malaysia's airports, said the suspension grounded about 5,000 passengers at Malaysian airports, as well as Dong Muang Airport in Bangkok.